Computer Software

Using DSL for your broadband access? Naked DSL (DSL without primary phone service) still not available in your area? Don’t discount VoIP phone service just because you cannot discontinue your existing primary phone service. VoIP can be a huge help to those with home-based business, satellite employees needing a business line and of course families with teenagers! (just to name a few possible candidates!)

Tired of the high phone bills? For some the high costs are because of one or more of the categories mentioned above. This is ‘exactly’ why you should not discount VoIP for your second or third line. Imagine the looks on your teenagers face when you tell them they can get their own phone complete with their own phone number, voice mail and unlimited local and long distance calling! WOW – problem solved. For satellite employees, mentioning to your boss you can cut your existing phone expense will also put a smile on their face. For the home based-business ANY cost savings certainly helps. Now you can make those long distance calls without worrying about the expense.

If you’re putting off VoIP because you cannot use the service ‘exclusively’ you still just might be able to save money every month. Your home office or employee business line or the line for your child can all be easily converted to VoIP.

There are ‘some’ providers offering naked DSL so you should first check with your local telephone company. Ask if they provide this service. If not, you can visit our web site as we’ve recently added a couple providers that offer naked DSL. You can find them in our VoIP section.

If your goal is to eliminate your local telephone company all together and you don’t want to wait for naked DSL to become widely available, then perhaps it’s time to consider switching your residential broadband access to cable. If you’re a cable TV subscriber the monthly fee is usually lower than if you were not. In either case, run your own numbers. Take your existing phone bill and add the cost of cable broadband. What’s the total? Now add up the cost of cable broadband and VoIP. Compare the two numbers. Paying a little more for your cable broadband access just might be offset with the cost savings achievable through VoIP. Run the numbers and decide for yourself. For more information on VoIP technology, visit our site, search the net, do whatever it takes to get the information you need to make a more informed decision.

VoIP is a good choice and a good way to save money.

Voice over Internet protocol (VOIP) is a remarkable technology that lets us talk to one another from our home computers. It provides an efficient and flexible way for us to communicate at work and at home, and the cost savings versus conventional telephone services are incredible. It requires little upfront investment, and you have the ability to travel with your phone number all over the world. It is a technology that almost seems too good to be true. As with any relatively new technology, though, there are technical kinks with VOIP that continue to need refining and development in order for the technology to reach its fullest potential as a replacement for the current telephone systems that we are accustomed to using.

At the beginning of a VOIP phone call, there is an analog phone (in use with an ATA), an IP phone, or software that converts data from analog to digital and routes the call to an endpoint. Along with these pieces of equipment, there are protocols that are employed to get the job done efficiently. A protocol is a set of rules that control data transfer between two points, in this case, from the placement of a phone call to the destination. Protocols are put into use by any combination of hardware and software to define real-time communications performance.

There are several VOIP protocols used at this time that mark out which programs (that transform the data) connect with one another along with the network. The most common protocol being used for VOIP is know as H.323, which was created by the International Telecommunication Union for the purposes of videoconferencing. This protocol is actually a group of several specific protocols that provide provisions for videoconferencing, data sharing, and audio transmission (VOIP). However, since it was not expressly designed for VOIP, there are often compatibility issues with its use.

A newer protocol has come out known as Session Initiation Protocol, or SIP. SIP was developed specifically for VOIP, and it is less complex than H.323. Yet another protocol used for VOIP is known as Media Gateway Control Protocol (MGCP). It focuses on destination control, and is intended to be used for supplemental features such as Call Waiting. A big problem arises because these three protocols do not always work together very congruently. This is often a problem when placing VOIP calls between different networks that use different protocols. And since there has not been yet developed a uniform set of standards for protocols to use for VOIP, problems are likely to continue until they are established.

Despite the technical glitches that can be encountered in using the technology to place phone calls, VOIP is still far more efficient, accommodating, and cost effective to what we are used to in telephone communications. The direction in which VOIP is heading hints that it is poised to one day replace our traditional telephone technology altogether. As with any technology-driven product or service, developers of VOIP will likely continue to improve upon current standards of VOIP and its protocols, further improving the technology for widespread use. This will provide users of VOIP even greater efficiency and reliability when they want to make a telephone call.

Copyright © 2006 Gobala Krishnan

Telecommunication cost is always an obstacle for small business owners, especially if you need to call domestic or international long distance. The long distance cost factor alone, depending on the type of business you’re in, can make the difference in the success of any small business.

The telecommunication market today is one of the most competitive. Rates for both local, domestic long distance or DLL (long distance in the same country) and international long distance (ILD) are going down every day. The new player in small business phone systems, VoIP (Voice over Internet Protocol), adds a whole new dimension when it comes to choosing a phone system for your small business or home based business.

There’s so much hype today about VoIP, or Voice over IP, or Voice over Broadband, whatever you want to call it. Everyone’s saying that VoIP is the “future of communication” and that VoIP will replace regular analog phone calls. Is all this true? If it is, how do you, as an entrepreneur, decide how to choose and invest in what’s best for you? Firstly, if you have no idea what VoIP is really about, here’s where you can get educate yourself: http://www.mybusinessvoip.com/start

There are two things you need to consider:

1) Level of investment
2) Cost vs. Quality

To go full out into using VoIP, you’ll need to invest in IP phones, and possibly even in IP PBX. Otherwise, you should go for IP phone adapters, which allow you to maintain whatever system you already have, but also gives you the option of converting some of those phone lines to VoIP. Most entrepreneurs are reluctant to go 100% into VoIP, and yet they still want the benefits that come from it. That’s why IP phone adapters are so popular today. In fact, here’s a list of the most popular providers for comparison: http://www.mybusinessvoip.com/compare

When is comes to quality vs. cost, the direction is pretty clear. Before choosing the proper VoIP phone system for your business, you need to figure out exactly what your business needs. If your business relies heavily on the phone for prospecting customers, providing customer support, or giving out important information through the phone, then you should definitely opt for better quality.

If you use the phone for short communication with your business partners or agents, or any other reason which is NOT your main business function, it would be better to save a little and go with the low cost option. The difference in quality is not very apparent in most cases.

If you are just starting your small business, VoIP phone cards also provide some sort of temporary solution until you can get enough financing to develop a better system. Phone cards usually let you dial international and national long distance at a lower cost because they use either VoIP as the back end provider or through a special promotion or arrangement between telecommunications companies.

Today, you can even get “virtual phone cards” which allow you to make phone calls by dialing a toll-free number in a long list of countries. This is especially useful if you spend more time travelling and doing business overseas than you are at home.

Regardless of which VoIP phone system you choose for your small business, make sure you are getting the most out of the money you spend for these long distance or international plans. Forget the bells and whistles. The purpose of having a good phone system is, and always should be, to communicate and express yourself.

Broadband or Internet phones function like real phones but convert voice into digital signals that are then conveyed over the Internet. The technology used is termed as, VoIP, Voice over Internet Protocol. Less expensive than regular phone services broadband phone services offer caller ID, call waiting, voice mail, call filters, hunt facilities, as well as conferencing.

Broadband phone services need a high-speed Internet connection and do work with wireless ISPs. However, there are still concerns over voice quality, reliability, and security.
The advantages are:

• Great savings in phone bills especially in long distance calling.

• Choice of area code and addition of other inbound numbers for a small fee. This means you can have local numbers in multiple area codes around the country.

• The option of a second full service line at low cost with unlimited long distance service. Can be used as a voice or fax line.

• Availability of comprehensive on-line control over call forwarding, time of forwarding or number forwarded to. E-mail notifications, voice mail messages or e-mail or voice mail, can all be arranged.

• One can access voice mail by taking along the phone adapter from hotels, offices, internet cafes, and so on. The VoiP service can travel with you.

VoIP can work with:

• A home office PC in which the software is loaded along with a headset or specialized broadband phone connected to the PC. Advantages of software based VoIP are that it allows integration with other software, offers lowest calling rates, uses existing hardware, utilizes few power connection, and needs little space. Disadvantages are that the system needs the computer on at all times, cannot use existing telephone equipment, and blocks valuable computer resources.

Or

• With an adapter box that links the high speed net modem and the home office network or PC. Advantages of this are that it functions independently of the computer, uses landline equipment, allows vendor control of adaptor support and programming. Disadvantages are that it is not compatible with computer software, needs space and power outlets, and lends limited control.
The new technology is provided by many companies like AT&T CallVantage, Broad Voice, BroadVox, Lingo, PacketB, and Vonage. The approximate costs are from US$ 14.95 to US$ 19.99 per month for residences and US$ 29.99 to US$49.95 per month for small businesses. There is a start up fee of US$ 39.94 to US$ 138.00 charged by some companies.
More information on the options as well as services can be gleaned from:

• What Broadband? at http://www.broadband-service-uk.com/why.html covers different broadband suppliers, has in depth articles as well as FAQs.

• The Connection Store at http://broadband-phone.connection-store.com/ features broadband phone vendors, a service provider comparison, as well as articles and quick links.

• Database Systems Corp at http://www.databasesystemscorp.com/psphoneservice_directory_broadband.htm has detailed information directory on broadband service providers.

• Broadband Phone at http://www.broadbandtry.com/broadbandphone/ –has information about broad band phones, providers, news, as well as blogs. There are links as well as articles and resources.

Using broadband phone services can save you considerable amounts in phone bills. Make an in depth study of options in your area. Weigh the pros and cons and reap the many benefits. Technology can really work for you.

We’ve seen this happen before. A new technology promises cheaper and better service.

But when consumers try to take advantage of it, the new “cheaper”, “better” service ends up being a degraded level of the same old thing, and usually for more money when all is said and done.

Think cell phones. Think internet connections.

The problem with cheap new technologies is that they don’t provide sufficient profit to be developed at a mass level. That’s why telcos and cable companies dragged their feet for years before getting serious about broadband internet. Do you remember when 128k connections cost $300 a month? Why give people ten times as much capacity for much less money?

Which brings us to VoIP. There appears to be no incentive at all for the major telco and cable carriers to get into this business yet. Until they find a way to leverage their infrastructures for their own profit in the VoIP business, you can expect them to throw up obstacles. Like tollgate fees. The idea of charging companies like Vonage and Skype for use of the “free” IP network has been floated, and is not likely to go away any time soon.

**Fracturing of the VoIP market**

That leaves companies like Vonage, Skype, and Microsoft to compete at the consumer end of things. They are fighting over who will get the most customers. Just like the cell phone companies, they are using specialized hardware and added services to differentiate themselves from the others.

You can expect they will all be taking a page from the cell phone marketing book. Offer cut rate (or free) hardware to get customers signed up to a long term contract. But the catch is, the hardware will only work with one system. That way customers will not jump ship without thinking twice about investing more money in new hardware.

The strategy was apparent at this year’s Consumer Electronics Show in Las Vegas. Each of the major players unveiled new gadgets that only work with their system: a special Wi-Fi phone for Vonage, speakerphones and USB handsets for Skype, and handsets from Uniden and Philips that only work with Windows Live Messenger.

The dilemma is that the major players in the VoIP business need to generate cash. They hope to do that by tying up lots of customers with exclusive hardware that is not compatible with their competitors. But the risk is they will alienate a lot of the same consumers they are trying to convert.

**Will new handsets make Microsoft a VoIP player?**

Bill Gates announced at CES in Las Vegas in January that Uniden American and Royal Philips will have new VoIP phones available for MSN Messenger users by the time the new VoIP-enabled version of Messenger is available. According to Microsoft, there are 200 million MSN Messenger users worldwide.

The new version of MSN Messenger, called Windows Live Messenger will have advanced VoIP capabilities, and an interface with the traditional phone system through an agreement with MCI.

The handsets available from Uniden and Philips will be cordless dual landline-VoIP phones making them a complete replacement for both traditional phone service and PC to PC services like Skype. The companies hope the three way combination of Microsoft and MCI along with Uniden and Philips will make the MSN Messenger service a leader in the VoIP battle for subscribers.

The new Uniden phone, due out in the spring will be a 5.8GHz unit and will cost in the $ 100 range. The Philips phone will have similar features and price, but will be targeted to non-North American markets. The combination is aimed at putting the Microsoft/MCI service on par with Skype and making it a serious alternative to providers like Vonage.

As with Skype, PC to PC calls will be free using Windows Live Messenger. Microsoft and MCI claim that PC to landline calls will cost only a few cents a minute, and much less than some other alternatives currently being developed.

**Who is Microsoft targeting? Skype or Vonage?**

According to Russel Shaw, writing in the ip telephony blog (http://blogs.zdnet.com/ip-telephony/?p=821), the real target of the Microsoft/MCI project is not Skype, but Vonage and other “pure play VoIPs” like Packet 8, as well as the traditional telcos waiting in the wings to pounce once the market gets going.

Services like Vonage are extremely vulnerable because they rely on the infrastructure of the telcos without paying a surcharge to use it. Those costs are off-loaded to their customers who pay connection charges. But it is almost a certainty that the telcos will not sit idly by while companies like Vonage use the telcos’ own capacity to take away their customers.

That means the “pure play VoIPs” are going to get squeezed between Microsoft/MCI on one hand, and the telcos on the other.

Home security is an important issue for any person. A person’s home is their castle and they want to feel safe and secure. There are several security measures that can be implemented to ensure security such as alarms but one that ensures peace of mind is a wireless home security camera package.

What’s need in the package is a camera to fit either just outside the front or back door that transmits a wireless signal. The best one to buy would be one that has night vision to ensure you can see everything at night. The second would be a receiver. Some receivers have screens so you can watch what’s going on no matter where you are and others need to be connected to a computer or television to see the transmission

If connected to a computer or television the live feed from the camera can be directly recorded to a hard drive or a cassette or DVD depending on which is convenient. Several cameras can be implemented to get several signals meaning more coverage of the home and the surrounding area.

These wireless home security packages are common and can be purchased at most electronics stores. They are on the expensive side but are worth the purchase for the kind of technology it has. With almost everything becoming wireless these days it was only a matter of time until cameras became wireless also.

Most people need some sort of security measure in place, not for protection, but for peace of mind that they are safe in their home. Although there are several other measures that can be implemented in terms of security, the wireless home security camera is a valuable tool for keeping an eye on things at all times. It will complement any other security measure you have in place and will not disappoint.

Voice Over IP (VoIP) is the new phone system technology. It’s valued for cheap prices and cost effectiveness. It offers many of the same calling features as regular landline services at typically no extra cost. VoIP allows users the freedom to use their high-speed Internet connection to integrate their phone, audio, video, and web browsing capabilities into one application. Because of these new trends, VoIP providers are adding new products and services daily.

Here is a list and details of the top 7 VoIP providers with costs:

Skype is famous VoIP provider with the slogan, “The Whole World can Talk for Free”. Skype is a free download and users can make free calls via, Skype to Skype. For a fee, you can advance your Skype to Skype Out and make calls to landline phones. Skype In will let your choose your area code and phone number. This way, friends and relatives can call you locally, if you select the same area code. Skype is compatible with the leading operations systems – Windows, Linux, Macs and Pocket PCs.

2. Broadvox Direct

Broadvox Direct VoIP providers offers small business and residential services. Their residential services include the Residential Choice Plus plan for $10.00 per month. The Residential Choice Plus plan includes 100 outbound minutes and unlimited incoming minutes. Their Residential Unlimited Plan costs $30.00 a month and includes unlimited calling anywhere in the US and Canada. The Small Business (SOHO) Regional Plan costs $35.00 per month and includes 1500 monthly minutes in the US and in Canada. The SoHo Small Business Unlimited Plan costs $45 per month and includes unlimited calls in the US and Canada and also includes a free fax line and Yellow Page listing.

3. Vonage

Probably the most well known VoIP providers, you may be surprised to discover that Vonage is also one of the more expensive providers. Vonage offers two plans, residential and small business. Residential users may choose between the Basic 500 plan and Unlimited. The Basic 500 plan offers 500 minutes of talk time for $15.00 a month. The Premium Unlimited residential plan costs $25.00 per month.

The SOHO Basic plan costs $40.00 per month and allows 1500 minutes. The Small Business Unlimited plan costs $50.00 a month and provides unlimited calls throughout the United States, Puerto Rico, and Canada.

4. Dialpad

Yahoo and Dialpad have merged services. There is trend amongst VoIP providers to consolidate their services. Currently, Dialpad offers 3 service plans: Dialpad Monthly 300, Dialpad Monthly 500, and Dialpad USA. The cost for Dialpad Monthly 300 is $7.50, Dialpad Monthly 500 costs $10 and Dialpad USA costs about $12.00/month.

5. Galaxy Voice

Galaxy Voice offers two plans, Residential and Business. Their residential plan costs about $20.00 a month and includes unlimited calling, Voicemail, Caller Id, Call Waiting, Call Return, Three Way Calling, and Call Forwarding. Their business plan costs $40.00 per month and includes unlimited calling, Free Voice Mail, Free Call Transfer, Free Call Forwarding, Free Repeat Dialling, and Free Caller ID block.

6. Packet 8

Packet 8 offers phone and videophone plans. One of the few VoIP providers to offer both services. Their residential plans are the Freedom International and Freedom Unlimited. Both of these plans cost $19/month. Their business plans consists of three different plans. These are the Virtual Office service plans, the Virtual Attendant Service plans, and the Business Phone Service plans. The Virtual office phone plan costs $19 per month, the Virtual Attendant service plan costs $14 per month, and the Business plan costs $35.00 per month.

7. VoIP American

VoIP American one of the biggest VoIP providers and has 3 different plans. These are the VoIP American PBX plan, the VoIP Voice and bVoice plans. The VoIP American PBX plan cost $19.00 a month for a private line and $44.00 a month for unlimited calling. The VoIP Voice Residential Basic plan costs $14.00/month and Residential Unlimited plan costs $29.00/month.

VoIP providers are increasing in number with growing competition amongst the various VoIP providers prices will start to come down even further. The quality of the voice calls is getting better and now video calls is becoming the standard offering by the VoIP Providers. Talk will be cheap!

I thought I’d outline some of the basics of VoIP. I use this service myself and have sold VoIP services to my customers. What I didn’t understand until last night is how much I assume. You see my business is mostly web based so my customers read up on VoIP and have a general understanding of the technology before making a purchase.

What I came across in my conversations last night was that some people attracted purely by the cost really don’t understand what the trade off’s are, what is required and their level of expectation is, in my humble opinion, to high. Now don’t get me wrong, I’m a huge fan of VoIP. However, I understand what’s involved, how to hook it up as well as the pros and cons of using such a service. For me the cost factor did weigh in when comparing the pros and cons to the cost savings. My level of expectation was brought inline with what VoIP can offer me.

Here are some basic assumptions I was guilty of:

1. When using your broadband internet connection for your computer and VoIP a router is necessary.
2. During a power loss the phone doesn’t work unless there is a UPS system in place.
3. ISP goes down, your phone line goes down.
4. Those phone jacks in the house don’t work with VoIP.
5. The phone base plugs into the VoIP converter/adapter box which then plugs into your router. If you want multiple phones in multiple rooms, you will need a cordless phone or cordless phone system. (Multiple handsets)
6. E911 is not automatic. You need to check availability
7. Fax machines may not work
8. There can be call interference (echo). Voice quality is good, but not yet as reliable as POTS lines.

Naked DSL or DSL without phone service is not widely available. As such, if your broadband connection is via DSL you may not be able to use VoIP as your primary phone service. Simply put, if your goal is to switch to VoIP and then cancel your existing phone service, you may loose your broadband connection as well.

During my conversation last night their assumptions were much different than mine. Their assumptions were

1. Existing phone jacks will still work with VoIP
2. My corded phone will still work during a power outage just like they do now.
3. I can send/receive faxes without any issue
4. I can plug my VoIP into any room I want
5. 911 service is automatic. Everyone has this.
6. The quality of calls is as good if not better than POTS lines because after all it’s coming through the internet right?
7. I don’t need any extra equipment – it’s just a phone.

After our discussion they were more educated in what VoIP can and cannot provide for them. In the end they choose not to get VoIP service and that’s OK. A bundled POTS package was more to their liking and frankly fit them much better than VoIP would have.

Yes, I am a fan of VoIP and yes I believe this technology is here to stay. Having said that, I do not think VoIP is for everyone. Some consider routers, cordless phone(s), checking 911 availability, etc. to be a hassle. They just want to use their existing phone and achieve the ‘exact’ same results. Well, VoIP is almost there, but still has a way to go. If the cost savings can outweigh your own pros and cons by all means go for it. If not, wait, watch and read up some more.

Ready to give it a go? Good for you, (hope to see you at our web site). Not yet ready? That’s OK too. (Still hope to see you at our web site for possible cost savings on your traditional POTS line or cellular plan)

Ok, perhaps a shameless plug in that last part. Use our web site, use someone else’s, use a library, do whatever is necessary to educate yourself to make more informed purchasing decisions. It’s better to be a little prepared than completely disappointed especially with something you’ll use everyday such as your phone service.

Why is the regional bell operating companies dropping the rates on their DSL residential service? Easy, to gain more customers. Ok, makes sense. But let’s look a little closer.

First off, VoIP is making a major push into our homes. I for one have 2 lines in my home. One for business and one for home use. I use VoIP on my business line and my local provider on the other. I also use cable broadband access. Not only is it faster, but when the time comes I can switch my home phone to VoIP and not effect my broadband connection. Yes, the government is mandating the use of ‘naked’ DSL or DSL without phone service. Expect that in a few years (maybe).

There’s the first gotcha. Choose the local telco for DSL access and eliminate the possibility of using VoIP as your primary phone line. Yes you can get VoIP as long as you continue your local telephone service as well. Remember, DSL comes into your
home on your phone line. Deactivate your phone line and without naked DSL you disconnect your internet as well.

Remember deregulation of the 80′s? Now the RBOC’s (regional bell operating companies) need to open their territories up to competition. Ok. I was putting together a quote for local/long distance for a small business. Luckily they had no need or want
for internet access. I ran the numbers for both our local RBOC as well as a competitor. The competitors’ prices beat the RBOC’s hands down. But guess what? The competitor is unable to run DSL (even if my customer wanted it). Gotcha again. RBOC’s carry a mighty sword

So, if I stick with my RBOC, I can’t use VoIP as my primary phone service. If I switch to a competitor, I may not be able to get DSL access. Hmmmm conflict or gotcha?

In all fairness, I’ve sold DSL service from RBOC’s as well as other ISP’s. The service is fine. Many of my family members use DSL and are very happy with it. It’s really not the DSL service itself that gets me frustrated at times, but rather the lack of choices. Why not use the lower cost DSL access and VoIP as a primary phone line? Because the large RBOC’s don’t want you to, that’s why. Oh sure the government is getting involved, but we’ll have to wait a few more years. (Maybe longer)

This short article is not intended solely for the informed. Many people are aware of the conflicts, FCC mandates and issues. The lines between phone usage/internet access/television are becoming more and more blurred. Keep a open mind; don’t fall
into the marketing traps of the major players. Understand the impact of your technology buying decisions. One just may effect the other. Go DSL, possibly loose VoIP. Switch to an RBOC competitor and quite possibly loose your existing DSL (or ANY DSL for that matter)

Go for cable internet access? I for one would really like to see the cable companies begin to drop their rates. They offer a good service at faster speeds. Unfortunately with the push for DSL (from come on offers starting at around $17 per month) to standard monthly rates around $21-30 per month, it’s certainly cheaper than cable internet, which is about $42-47 per month.

What I usually tell my customers is to look at the big picture. Not long ago customers wanted high speed internet at the lowest possible cost. Now what I usually tell my customers, friends and family is to also evaluate their phone usage as well.

One purchase can affect the other. If there is no pressure or need or want to convert to VoIP, then broadband DSL should be just fine. Then there’s the people with teenage kids or kids in college. Their phone bills tend to be higher. In some cases the cost may be much higher. If VoIP is going to be on their horizon, then I would recommend staying away from DSL. Do the math. Yes, you may pay a higher per month cost for cable internet service (say $20 a month more) but what would you save on your phone bill by using VoIP? If your phone bill is $40 a month, which you cut to $20 a month using VoIP, it’s a wash. The extra savings on the phone bill offsets the higher cost of internet access. If your phone bill is higher, then you start to save more money.

Unless you live in a bubble, you have probably been hearing allot of buzz lately about something called Voice Over IP (VoIP). Perhaps you have heard that you can use VoIP to get cheap or free long distance calling, even Internationally. The good news is that this is true!

VoIP, which stands for Voice Over Internet Protocol is an exciting synergy between computers and telephony, but don’t let that scare you. VoIP is just as easy to use as any ordinary telephone. So, you have heard the buzz and perhaps you are curious about taking the plunge and getting set up with VoIP service. Being so new, VoIP is still somewhat shrouded in mystery. Help is here! In this article we will answer several common questions most people have about VoIP Service and help clear up the confusion about the technology and how it can work for you.

What Exactly is VoIP (Voice Over Internet Protocol)?
VoIP is a new technology that makes use of your broadband connection to route your telephone calls over the internet, rather than using the traditional analog telephone lines. This has proven to be a very efficient and cost effective way to place phone calls to anywhere in the world.

Who Can I call?
This depends upon your service provider. There are a few different flavors of Voice Over IP Service. Most of the larger VoIP service providers you see advertised to the consumer market (such as Vonage, BlueSky, etc..) work just like your existing phone and enable you to call any phone, anywhere.

What’s It Going To Cost?
The cost for this service varies depending on the provider and the service plan you select. Currently, most service providers have plans that cost in the $10 – $25 monthly, which is considerably cheaper than ordinary phone service. Keep in mind that this service includes long distance calls. Usually, you can choose from several plans that vary in cost depending on the level of usage you desire. Most companies also offer an unlimited plan that includes unlimited long distance calls.

You will also be plesantly surprised to find that many services such as caller id, call forwarding, call waiting, three way calling, and even voice mail features often come standard with most VoIP plans. Another great benefit is that as it currently stands (in January 2006), the Government does not apply a tax to your VoIP service, unlike the additional taxes and fees that are applied to your standard phone bill. This can amount to a substantial savings alone, but this may only be a temporary benefit. As VoIP gains in popularity, it is more than likely that the Government will find a way to tax that as well.

Do I Need “Special Stuff”?
This depends on the provider, once again. One thing that you must have is an always on broadband internet connection. This means DSL or Cable Internet, for home users. Depending on whom you get service with, you will likely have to connect just regular phone to an adapter, or maybe purchase a special phone to use with the service. Check for specials before you sign up, sometimes the equipment is given away for free to encourage you to sign up. Regardless, the investment in hardware for home users of VoIP is very minimal, if it costs you at all.

Can I call 911?
You need to check with the provider to ensure that they do indeed provide this functionality. That said, in May 2005, the US Government ordered all interconnected VoIP Providers to provide 911 functionality to their subscribers.

Sounds… Too Good, What’s the Catch?
Well, there is a minor catch which is that if your internet goes out, so does your phone. This isn’t usually too big of a problem, however as most modern broadband ISPs do a great job of maintaining reliable service.

Where Do I Find VoIP Providers?
Usually, it is not important that you find a local provider just as long as the provider you choose is based in the same country. Therefore, the internet is a very valuable resource for finding and comparing VoIP providers.

Which one Do I choose?
The VoIP provider that you choose is a personal choice, as they all tend to work slightly differently. What sounds the most feasible for your setup and usage requirements is the best choice for you. Do keep in mind that this is a rapidly maturing technology and that changes are occurring all the time. You will want to choose a company that you feel will be able to provide you reliable service in the future.