Posts tagged ‘Phone Service’

Depending on the service, one way to place a BroadBand Phone call is to pick up your phone and dial the number, using an adaptor that connects to your existing high-speed Internet connection. The call goes through your local telephone company to a BroadBand Phone provider. The phone call then goes over the Internet to the called party’s local telephone company for the completion of the call. Another way is to utilize a microphone headset plugged into your computer. The number is placed using the keyboard and is routed through your cable modem.

Some BroadBand Phone providers offer their services for free, normally only for calls to other subscribers to the service. Your BroadBand Phone company may permit you to select an area code different from the area in which you live. This means you may not incur long distance charges if you call a number in your area code regardless of geography. It also means that people who call you may incur long distance charges depending on their area code and service.

Some BroadBand Phone providers charge for a long distance call to a number outside your calling area, similar to existing, traditional wireline telephone service. Other BroadBand Phone providers permit you to call anywhere at a flat rate for a fixed number of minutes.

Internet Protocol Communications has made it possible to eliminate the need for “on-premise” telephone equipment. Capital expenditures are minimal and expenses for phone calls are drastically reduced – up to 50% in many cases. All that is needed are phones, a router and high speed internet access. This service also features Flat-fee Pricing for domestic unlimited usage. It is also very scalable to grow with your business. Service calls are all but eliminated as moves, adds and changes are made internally in minutes via an on-line web interface.

According to CMS Telecom Executive Vice President, Steve Eitman, “ IP Communications is here now and is rapidly becoming the standard for delivering voice in the telecommunications industry. According to top market researchers, development of traditional PBX equipment will soon be dropping off tremendously as IP technology continues to move into the forefront.”

CMS Telecom continually strives to grow their partnership base to ensure that they can deliver unbiased, “best-of-breed” solutions for any telecommunications issue and business need.

CMS Telecom has created a comprehensive team of communications specialists that represent experts in areas of hardware, software and service and will be at the leading edge of the industry as it rapidly evolves. The other advantage CMS Telecom brings to market is its enhanced leasing opportunities as well as other financing arrangements.

CMS Telecom, 1211 Hamburg Turnpike, Suite 306, Wayne, New Jersey 07470 866-973-VOIP (8647); Fax: 973-709-9286
info@callcms.com

January 13, 2003

The government of Yugoslavia, usually strapped for cash, has agreed to purchase 29 percent of Telekom Srbija, of which it already owns 51 percent. It will pay the seller, Italia International, close to $200 million. The Greek telecom, OTE, owns the rest.

On Friday, the Serb privatization minister, Aleksandar Vlahovic, continued to spar in public with a Milosevic-era oligarch, Blagoljub Karic, over his share of Mobtel, Serbia’s largest cellular phone operator. The company, announced the minister, will be privatized by tender and Karic’s share will be diluted to 30 percent.

Such clashes signal rich pickings.

The mobile phone market is booming throughout central and eastern Europe. According to Baskerville’s Global Mobile industry newsletter, annual subscriber growth in countries as rich as Russia and as impoverished as Albania exceeds 100 percent. Belarus is off the charts with 232 percent. Macedonia (82 percent), Ukraine (79 percent), Moldova (86 percent), Lithuania (84 percent) and Bulgaria (79 percent) are not far behind.

Growth rates are positively correlated with the level of penetration. More than four fifths of Slovenes and Czechs have access to a cellphone. Hence the lackadaisical annual increases of 14 and 37 percent respectively. But even these are impressive numbers by west European standards. Annual subscriber growth there is a meager 7 percent.

Penetration, in turn, is a function of the population’s purchasing power and the state of the – often decrepit – fixed phone network. Thus, in Serbia, smarting from a decade of war and destitution, both the penetration and the growth rates are dismal, at c. 20 percent.

Russia alone accounts for one of every five subscribers in the region and one third of the overall market growth. According to the Jason & Partners consultancy, the number of mobile phone subscribers in Russia has more than doubled in 2002 to 17.8 million users. AC&M, another telecommunications consulting outfit, pegs the growth at 117-124 percent.

Mobile TeleSystems (MTS) services one third of all users, Vimpelcom more than one quarter and MegaFon about one sixth. But there is a host of much smaller companies nibbling at their heels. Advanced cellular networks – such as under the 2.5G protocol – are expected to take off.

Usage in Russia is still largely confined to metropolitan areas. While the country-wide penetration is c. 12 percent (more than double the 2001 figure) – Moscow’s is an impressive 48 percent. St. Petersburg, Russia’s second most important metropolis, is not far behind with 33 percent.

Still, as urban markets mature, the regions and provinces represent untapped opportunities. Vimpelcom, backed by Norway’s Telenor, paid last month $26.5 million for Vostok-Zapad Telecom, a company whose sole assets are licenses covering the Urals. This was the operator’s third such purchase this year. Earlier, it purchased Extel which covers the Baltic exclave of Kaliningrad and Orensot, another Urals licensee.

Vimpelcom is up against Uralsvyazinform, a Perm-based fixed-line and mobile-phone telecommunications operator in the Urals Federal District. According to Radio Free Europe/Radio Liberty and Prime-TASS, the former has increased its capacity last year by some 265,000 cellular-phone numbers.

But Vimpelcom is undeterred. According to Gazeta.ru, it has announced its expansion to Siberia (Karsnoyarski Krai) to compete head on with two indigenous incumbents, EniseiTelecom and SibChallenge. Vimpelcom’s competitors are pursuing a similar strategy: MTS has recently purchased Kuban GSM, the country’s fourth largest operator, mainly in its south.

Local initiatives have emerged where cellular phone services failed to transpire. RIA-Novosti recounted how 11 pensioners, the residents of a village in Novgorod Oblast have teamed up to invest in a community mobile phone to be kept by the medic. The fixed line network extended only to the nearest village.

The industry is bound to consolidate as new technologies, developing user expectations and exiting foreign investors – mainly Scandinavian, American and German telecoms – increase the pressure on profit margins. One of the major problems is collecting on consumer credit.

Vedomosti, the Russian business weekly, reported that Vimpelcom was forced to write off $16 million in non-performing credit last year. Close to 2 percent of its clients are more than 60 days in arrears. Vremya Novosti, another Russian paper, puts the accounts receivable at 15 percent of revenues in Vimpelcom, though only 5 percent at MTS.

The cellular phone market throughout central and eastern Europe is at least as exciting as it is in Russia.

As of Jan 1, Romania’s fixed line telecommunications system, Romtelecom, majority owned by the Greek OTE, has lost its monopoly status. In the wake of this long awaited liberalization, more than 700 applications for operating licences have been filed with the Romanian authorities, many of them for both fixed and mobile numbers. Fixed line density is so low, mobile penetration, at 20 percent, so dismal, prices so inflated and service so inefficient – that new operators are bound to make a killing on their investment.

Past liberalizations in central European markets – Poland, the Czech Republic and Hungary – have not been auspicious. Prices rose, the erstwhile monopoly largely retained its position and competition remained muted. But Romania is different. Its liberalization is neither partial, nor hesitant. The process is not encumbered by red tape and political obstruction. Even so, mobile phones are likely to be the big winners as the fixed line infrastructure recovers glacially from decades of neglect.

Bulgaria’s GSM operator, MobiTel is on the block, though a deal concluded with an Austrian consortium last year fell through. It is considering an initial public offering next year. Another GSM licensee, GloBul, attracted 330,000 subscribers in its first year of operation and covers 65 percent of the population. The country’s first cellphone company, Mobikom, intends to branch into GSM and CDMA, following a recent reallocation of national radio frequencies.

Macedonia’s second mobile operator, MTS, owned by the Greek OTE, was involved last year in bitter haggling with Mobimak (owned by Makedonski Telekom), the only incumbent, over its inter-connection price. The telecommunications administration threatened to cut off Mobimak but, finding itself on murky legal ground, refrained from doing so.

The British cellular phone company, Vodafone, has expressed interest in the past in Promonte, Montenegro’s mobile outfit.

Mobile phone companies are going multinational. Russia’s MTS owns a – much disputed – second license in Belarus. It has pledged, last November, to plough $60 million into a brand new network. MTS also acquired a majority stake in Ukrainian Mobile Communications (UMC), the country’s second largest operator. The Russian behemoth is eyeing Bulgaria and Moldova as well.

Wireless telephony is a prime example of technological leapfrogging. Faced with crumbling fixed line networks, years on waiting lists, frequent interruptions of service and a venal bureaucracy, subscribers opt to go cellular. Last year, the aggregate duration of mobile phone calls in Croatia leapt by 50 percent. It nudged up by a mere 0.5 percent on wired lines.

New services, such as short messages (SMS) and textual information pages are booming. Romania’s operator, Orange, has launched multimedia messaging. Macedonia introduced WAP, a protocol allowing cellphones to receive electronic data including e-mail messages and Web pages. The revenues from such value added offerings will shortly outweigh voice communications in the west. The east is attentive to such lessons.

Fairly recently Sprint PCS Wireless made headlines in USA Today for offering credit to its business customers for lulls in its nationwide network. Lulls are explained as dropped calls, fast busy signals and other minor problems. However unlike its competitors, Sprint PCS Wireless made a bold offering of a
refund for such problems, and some are customers receiving up to 30% of their monthly Sprint cell phone bills.

Such dedication to customer service is at least part of what has driven Sprint PCS Wireless to the top of the charts where it has a strong hold as the number 4 cell phone carrier in the U.S. with around 20 million subscribers nationwide. One thing Sprint does have in common with other cell phone carriers is an interest in improving network design in order to be more accommodating to the most demanding consumers.

Sprint has a solid line of cell phones and cell phone calling plans which run the gamut in prices and offerings which help Sprint to achieve their goal. These plans range in price from $35.00 a month for a basic plan to a comprehensive 1-800 plan for under $100.00 a month. For instance Sprint¡’s Free and Clear Nationwide plan at $35.00 a month gives you 300 peak minutes and unlimited nights and weekends with nationwide coverage. The cost and strength of coverage varies in major cities. Sprint offers a family plan, Sprint PCS Free and Clear Nationwide 700, for about $128.00 a month. This plan gives 700 shared minutes and unlimited nights and weekends. It costs an additional $20.00 a month for each additional line.

One of Sprint’s most popular plans, Free and Clear (area wide), is perfect for those who rarely travel outside their calling area. The plan offers 1000 peak minutes and unlimited use on nights and weekends. If you travel outside of your calling area on a regular basis you may want to consider one of Sprint’s PCS Free and Clear nationwide 1000 plans, at about $80.00 a month. You can choose a plan with 1000 peak minutes and unlimited nights and weekends or
3000 any time minutes which includes nights and weekends.

Take a look at Sprint’s PM6625 top of the line Nokia phones. This is one of the most complete phones available anywhere. The PM6625 has all the bells and whistles including VGA camera, full customization capability and even has infrared Port. Second on the list is the Sanyo SCP-8100, which includes a camera, is easy to use, can be customized with Sprint ring tones and is small and light weight. Third on the list of phones offered by Sprint is the Handsprint Treo 600, a true cell phone/palm top combination. With a reliable speaker phone, built in camera, Palm OS and more, this phone is great but rather expensive.

One of the latest services that is growing steadily is “email to phone”, whereby you can receive email messages by voice over the phone, or send voice messages as emails from any phone – cell phone, satellite phone or a regular land line.

When I first heard of this, I wondered, “Why would I want to listen to my email instead of reading it?” But I soon learned that there are a great many people who can stay in much better touch receiving email messages by phone. Here is a list of the top ten reasons I have complied to use an email to phone service:

Email to phone for busy people on the run

1. You can pick up a message any time, any where, even if you had not planned to. Have you ever had that eerie feeling there was an urgent email waiting for you? Now you can relieve your curiosity, deal with the email and feel 100% assured that landing the sand trap was not a result of email anxiety.

2. Receiving emails by phone is ideal for a busy person on the run. Between the meetings and the restaurant and the cab, a busy person does not always have the time to sit down in front of a computer. But he always has time for his cell phone (You might have noticed this in restaurants, theatre shows, etc.)

3. International travelers have a great use for email to phone services, as they cannot always foretell the availability of a computer or an Internet connection, nor how much time they might have between flights, meetings, etc. This way, they can keep monitoring all their urgent messages wherever they end up, and delayed flights will no longer mean delayed business.

Email to phone for constant access

4. There are some places where you just can’t plug into your computer (or would not want to). On a boat, for instance. With email to phone messaging, you can receive email while you relax on a boat, far from an Internet connection. And yes, it IS relaxing to know you don’t have to fret about a missed email that could bring down the company or cost you your job.

5. On a hunting or fishing trip, you might often find yourself with no Internet connection. And you certainly won’t have a computer with you (I hope!). But you might have cell phone access. And if one of your hunting buddies does drag along his PC from home, you can tell him to get an email to phone service instead.

6. Check in at the cottage, without lugging a computer around. Need I say more. It is indeed relaxing to know you don’t have to fret about a missed email that cost you your job. It is NOT relaxing to have to open your eyes to look at a computer monitor.

7. There are also many countries where Internet access is not reliable, even in parts of well-traveled countries. Who needs Internet for emails, when you can receive them by phone?

8. Indeed, even in your own country, there might be areas you frequent that are outside of the digital coverage area, where SMS and text messaging are unavailable, such as driving through deserts or mountains. Even with analog coverage or a regular phone line, you can keep monitoring your email.

Special monitoring email by phone

9. Some people need instant alerts, and have to be in touch even while in the lunch room or traveling between meetings. IT support people, who subscribe to a website monitoring service are a perfect example. If a company’s website goes down, the CEO won’t be pleased if 45 minutes later the IT manager says, “Sorry, I was out to lunch.”

10. Some people have the misfortune of having to communicate with high-tech show-offs like me who use email to communicate. For these unfortunate people who might otherwise be forced to adapt to 21st century technology, email to phone messaging rides to the rescue. “Hah! Now I can listen to email messages on my cell phone. And they thought they could force me to adopt modern technology. Hah! I sure fooled them!”

There you have it – my top ten reasons to use email to phone services. Amazing how new ideas can turn even a stone-aged telephone into a technological leap forward. Imagine what they’ll do with boulders next.